Jesse Mortimer

 is the Chief Executive Officer of Mortimer's Instant Soups and a client of McMann & Tate. He is a stern, humorless and cantankerous man.

Jesse Mortimer started out life as a poor boy. Now he is one of the richest men in America. His formula for success is the "Three Ps" - persistence, prudence and punctuality. He never violates them and he will not stand for it when others do.

When he thinks of Mortimer's Instant Soups, he does not think of it as a powdered product that comes out of a cold, heartless box. He thinks of it as something a mother would have made with her own loving hands.

Mr. Mortimer does not believe in Christmas and considers it nonsense. Therefore, he expects Larry and Darrin to meet with him at his house for dinner on Christmas Eve to discuss their campaign for his soup. He makes his butler, Hawkins, work late to wait on them. He takes Darrin's refusal to keep working on Christmas Eve as a personal rejection and decides to take his business elsewhere.

Samantha decides to show him the true spirit of Christmas by taking him to the North Pole to meet Santa Claus. When Santa Claus and Samantha take him home, they stop by Hawkins' house. He and Samantha look inside the window and see Hawkins and his wife playing with their son. Mr. Mortimer wonders why they are happy when they know they are poor. Samantha asks him, "Mr. Mortimer, you're rich. Are you happy?"

In the morning, Mr. Mortimer thinks the trip was a dream. Yet, the "dream" has given him a change of heart. He gives Hawkins and his family a vacation in Lake Placid for the holidays. Lonely at home, he goes to the Stephenses' house to give them a present - a large box of Mortimer's Instant Soups. Samantha invites him to stay for Christmas and he accepts. She wishes him a Merry Christmas and he smiles. He has found the true spirit of Christmas.

Trivia
The episode is based on "A Christmas Carol" by Charles Dickens. The Hawkins character is based on Bob Cratchit, a poor clerk who works for rich, miserly Ebenezer Scrooge, upon whom the character of Mr. Mortimer is based.