Hawkins (butler)

Hawkins is Jesse Mortimer's butler.

Mr. Mortimer makes Hawkins work late on Christmas Eve, attending to him, Larry and Darrin while they meet to discuss his soup account. Mr. Mortimer complains to Hawkins that the coffee is cold. Although it is a fresh pot, Hawkins says he will make some more. Darrin says the coffee is fine and he gets up to leave over Mr. Mortimer's objections.

Later that evening, Samantha takes Mr. Mortimer to see Santa Claus. When Santa and Samantha take him home, they stop by Hawkins' house. He and Samantha look inside the window and see Hawkins and his wife, Margaret, playing with their son. Mr. Mortimer wonders why they are happy when they know they are poor. Samantha says, "Mr. Mortimer, you're rich. Are you happy?"

In the morning, Mr. Mortimer thinks the trip was a dream. Yet, the "dream" has given him a change of heart and so he gives Hawkins and his family a vacation in Lake Placid for the holidays.

Trivia
The episode is based on "A Christmas Carol" by Charles Dickens. The Hawkins character is based on Bob Cratchit, a poor clerk who works for rich, miserly Ebenezer Scrooge, upon whom the character of Mr. Mortimer is based.